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Support
Extima Web Design offers an excellent
customer support system. We have put together a list of Frequently
Asked Questions that might have an answer for the problems you are
experiencing at this moment.
If you still can't find an answer to your problem, feel free to
contact us.
Contents
Answers
- How Do I Login to
the Ensim Server Administration page?
To access the Ensim Server Administration Web page simply go to
http://extima.com/ensim and
type your login and password.
If you need more help please check out
our step by step description.
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- How can
I manage the users in my Web site?
To manage the users in your site, log in to the Ensim Server Administration
Web page and click on list users to access your users
list. Here you can add, remove, and/or edit users.
If you need more help please check out our step
by step description.
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- How
do I configure my e-mail account in my e-mail client software?
To configure your e-mail account in your e-mail client software,
just add a new e-mail account with the following parameters:
- POP3 server address: mail.yourdomain.com.
- SMTP server address: mail.yourdomain.com
(some ISP’s block this and so you will need to contact them
for your SMTP server info).
- E-mail account: yourlogin@yourdomain.com.
- Password: your e-mail password.
- Your outgoing mail server requires
authentication, so make sure to check the SMTP authentication
option.
If you need more help please check out our step
by step description.
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top
- How can I check
my e-mail on the Web?
If you need to:
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- How can I check
the stats for my Web Site?
To check the Urchin stats provided, simply go to http://yourdomin.com:10000
and type in your admin ID as the Username and your admin
password.
If you need more help please check out our step
by step description.
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